The Worldwide Fund for Nature (WWF) has widely been recognised as the world’s leading conservation organisation.
To quote their website:
"With almost five million supporters distributed throughout five continents,
WWF has a global network active in over 90 countries and can safely claim
to have played a major role in the evolution of the international conservation
movement."
(
http://www.panda.org/about_wwf/who_we_are/history/index.cfm )
To maintain their leading position, the WWF College invests in their professional experts’ management capabilities.
For the last 4 years Zorn Consultants has supported the WWF College in developing their blended learning techniques including face2face workshops and eCoaching. F2f sessions initiate contact, the introduction of new practices and cooperative learning. The online follow-up supports on-the-job application and establishes practical knowledge sharing. This approach allows participants to call upon their colleagues' and coach's support when facing concrete challenges in the workplace.
With the system in place, professional experts continue to develop and share management expertise.
As a consequence management is better equipped to handle the complex challenges
of conservation and individual knowledge has become a resource that everyone
can use.
SC Johnson, the Family Company has been established for over 115 years. It’s cleaning and maintenance products are well loved by customers in nearly 70 countries world-wide.
Since summer 2003 Zorn Consultants has worked with SC Johnson’s on their European communications.
Good business for SC Johnson relies upon smooth communication between Marketing and Production, and the flawless distribution of goods.
We have supported managers in their communication efforts with their European colleagues resulting in enhanced cross boarder communications.
Work with SC Johnson is ongoing. The future holds many possibilities such as online team rooms to facilitate the co-operation processes of remote European teams. This would enhance communication and innovation across boarders while saving travel time and costs.
At the recent Sietar Europe conference (Society for intercultural Education, Training and Research) Zorn consultants in association with the Berlin based Hildebrandt and Partners, one of our strategic business partners, gave a well received presentation on 'How to create online Social Presence'.
[Download this presentation (285 kB)]
“Hints on knowing how to deal with Far East suppliers have been a significant benefit.”
“[Now I can] gear e-mail type communications and requests so that they are more likely to receive a helpful response.”
“Understanding ‘individual success factors’ in typical organizations. This has helped explain to why it has been difficult to get staff to take on ‘cross functional’ project management tasks because they are not seen as career steps. This has led me to rethink the project organization.”
“Understanding others perspective and how information is likely to be interpreted when received.”
[Particularly relevant was:] “Culture differences in meetings, and decision making.”
So far, participants from close to 50 countries have participated in our eCoaching sessions.
This is how they evaluate them:
100% of the respondents found the discussed issues relevant for their work.
98% of the respondents could relate and integrate the offered advice into
their daily work.
96% of the respondents found the assignments useful.
96 % of the respondents thought that the coach contributed to their learning
process.
Some comments were:
“For me, the comments from the facilitator were extremely useful and
it was like talking to him.” (Brazil)
“Very good facilitation and the module is highly relevant to my work.” (US)
“Strong points were the clear topics and the clear review from facilitator.” (China)
“Open and clear content and comments of facilitators.” (Russia)
“I think this module had a number of strong points. These could be itemized as follows: a) The clarity with which the assignments were organized; b) The challenging nature of the content and assignments; c) The frankness and detailed responses that were provided by the facilitator; d) The relevance of the content and assignments to my work; e) The extent to which the assignments stimulated me to dig deeper into the subject seeking for answers.” (Costa Rica)
“Well thought out, sensible progression between individual themes and easily applicable to real life.” (UK)
“Looking forward to continued collaboration with this facilitator. There is more to learn from him.” (Zambia)
“The readings were sharp and to the point. I like that.” (Malaysia)